Privacy policy

Privacy Policy

This Privacy Policy describes how torqadorn.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect information about your device, your interactions with the Site, and any information necessary to process your purchases. Additionally, if you contact us for customer support, we may collect further information. Any information that uniquely identifies an individual is referred to as “Personal Information.” Below is an overview of the types of Personal Information we collect and the purposes for its collection:

Device Information

  • Examples of Information Collected: Browser version, IP address, time zone, cookie data, viewed sites/products, search terms, and site interactions.
  • Purpose: To load the Site accurately for you, perform analytics to optimize your shopping experience, and provide remarketing ads tailored to your interests.
  • Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Your data is secure with us and not shared with any third parties.

Order Information

  • Examples of Information Collected: Name, billing address, shipping address, payment information (credit card details), email address, and phone number.
  • Purpose: To fulfill orders, process payments, ship products, provide invoices or confirmations, screen for fraud, improve your shopping experience, and request feedback on our services.
  • Source: Collected directly from you.
  • Disclosure: Your data is securely stored and not shared with any third parties.

Customer Support Information

  • Examples of Information Collected: Name, billing/shipping addresses, payment details, email address, and phone number.
  • Purpose: To assist you with inquiries or issues.
  • Source: Collected directly from you.

How We Use Your Information

We use your Personal Information for the following purposes:

  • To provide and fulfill your orders.
  • To process payments, ship products, and provide order confirmations.
  • To keep you updated on new products, services, and offers.
  • To deliver targeted remarketing ads based on your interactions with our Site.
  • To improve your shopping experience and request feedback.
  • To send you promotional messages, order confirmations, or order support updates via WhatsApp.

Sharing Personal Information

We do not share your Personal Information with any third parties. Your data is securely stored and used only for the purposes described in this Privacy Policy.

Behavioral Advertising

To provide you with a better shopping experience, we use your Personal Information to deliver personalized advertising. For example:

Data Security

Your Personal Information is secure with us. We follow stringent security practices to ensure your data is protected and used only for the purposes outlined in this Privacy Policy.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal, operational, or regulatory reasons.

Contact Us

If you have questions, need further information about our privacy practices, or wish to make a complaint, please contact us via:

Last updated: January 5, 2025